Terms and Conditions

Delivery

Depending on where you live, a selection of delivery options will be available to you. You can select your desired delivery option during the checkout process. The options are:

UK Royal Mail: £3.99
Special Delivery: £8.99
For International delivery please contact us.

All orders come beautifully wrapped in tissue paper and certain items can be gift wrapped if required, please select this option when available.

Orders are sent within 1-2 business days of receiving payment. You will receive an email to let you know when your order has been despatched. If you would like anything made specifically to order then you will be given a timescale when placing your order.

If you wish to have an item shipped with insurance or tracking, please select the courier / signed for option during the checkout process.

We cannot accept responsibility for lost or damaged parcels.

Delivery lead times

UK: 1-2 working days. It may take up to 10 working days in case of any delays.
Europe: 3-5 working days. It may take up to 15 working days depending on the national postal service in the destination country.
Rest of the world: 5-10 working days. It may take up to 25 working days depending on the national postal service in the destination country and possible delays at Customs.

Terms and Conditions

This website is owned and operated by Bella Bridal Accessories (referred as Bella Bridal Accessories / we / our / us). As a user of this Site (referred to as you / your) you acknowledge that any use of this website including any transactions you make (use / using) is subject to our terms and conditions below. Please read these terms and conditions carefully before using this Site. We recommend that you print a copy for future reference. If you do not agree to be legally bound by all the following terms and conditions, please do not use this Site.Returns Policy

We are happy to exchange or refund if you are not entirely satisfied with our products. You may return them to us within 14 days of receipt. Please return item(s) with proof of purchase, in perfect condition.

Making Returns

Please contact us to arrange a returns number:

Bella Bridal Accessories
8 Knowland Drive
Milford-on-Sea
Lymington
SO41 0RH

07923 248084

Your Right To Cancel

You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Information we need from you – Privacy Policy

Upon placing an order, we need your name, address, telephone number, e-mail address.

How we use the information

We will use the information provided to:

– confirm the receipt of your order, process and inform you of dispatch procedures.
– inform you of future developments, new services, special offers and promotions.

Online Safety and Security

All our transactions are placed using a secure environment with PayPal. To recognise when your data is secure you will be see a small padlock appear at the bottom of your browser window.

In accordance with the Data Protection Acts of 1984 we follow strict security procedures in how we store and disclose information.

Payment Information

We accept online payments in a secure environment with PayPal.

All transactions are in £ pounds sterling.

Contact Us

If you would like to contact us, please do so by:

Bella Bridal Accessories
8 Knowland Drive
Milford-on-Sea
Lymington
SO41 0RH

E-mail: sales@bellabridalaccessories.co.uk
Telephone: 09723 248084